alex_smith: I think is the problem is a driver conflict. Try running a network scan and let me know the results.

23 hours ago · profile

Totally agree — I had the same issue and got it working by reconfiguring the hub. Took me forever to find that setting.

See also

• What's the most reliable doorbell you have used?
• WiFi vs Thread: which should I choose?
• Has anyone configured Matter devices integrated smoothly?